Shipping and return policies for Emilie Lorentzen

Shipping Info
All domestic orders are shipped as letters with PostNord without track and trace, and should take no more than 5 business days to arrive.

International orders are also shipped as letters using PostNord. These will be marked "Prioritaire", but again without track and trace. Delivery times will vary depending on delivery destination, and may also be subject to import taxes.

All shipping prices quoted on the site are for sending as letters.

If for any reason you are not satisfied with the delivery methods outlined above, please contact us at emilielorentzen.music@gmail.com to arrange an alternative delivery plan.
Return Policy
Items may be returned in as new condition within 14 days of purchase.

All goods are the responsibility of the customer until they are returned to sender - please make sure to send all returns safely wrapped (as they were shipped to you).

We reserve the right to refuse a return if items have clearly been used, worn or otherwise soiled after purchase.

Returns address:

Anne Lorentzen
Bagerpladsen 1
3700 Rønne
Denmark